Trying to configure a Grandstream GXP2170 phone. I can call into the phone using direct IP dialing from another phone, but I can't call out from the GXP2170. I have followed the direct dial instructions in the User Guide but I keep getting a busy signal. I would appreciate some guidance. Thanks, Doug, N0DAJ
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From the manual:
To make a direct IP call, please follow the steps below:
- When phone is at idle state, press any number key or * key to bring up “Onhook Dialing” page;
- Press round menu key or "DirectIP" softkey;
- Input the target IP address (Please see example below);
- Press "OK" softkey to dial.
For example:
If the target IP address is 192.168.1.60 and the port is 5062 (i.e., 192.168.1.60:5062), input the following:
192*168*1*60#5062. The * key represents the dot (.), the # key represents colon (:). Wait for about 4
seconds and the phone will initiate the call.
The default port is 5060 so you should only need to input the IP address.
To save an IP address quick dial to a progammable key:
Set following option:
Settings / Call Features / Bypass Dial Plan Through Call History and Directories to YES
Set your Virtual Multi-Purpose Key as follows:
Speed Dial via Active Account (any account will do even if you are not registed with a SIP server)
Value: *4710*12*34*56 where the IP here is 10.12.34.56 Note there is no * after the *47.
Ian